MiTuCasa Insurance

The insurance that covers risks for travelers

Protection against the unexpected

With MiTuCasa Insurance you can make your stay even more peaceful and relaxing by preventing the unexpected events that can happen during a trip.

  • Incident coverage
  • Tailored protection
  • MiTuCasa property benefits
Your booking is insured

Full refund on your vacation home booking

In the event you need to cancel your booking within 24 hours, you are entitled to the full amount paid for the booking, plus any security deposit. No charges will be applied to you.

Full booking refund for MiTuCasa vacation home with insurance
Vacation home protected with MiTuCasa Insurance
10M+
Total Tourists
24-hour assistance

Continuous support during your stay. Our team is available at any time to help you handle unexpected events or urgent requests.

Theft

Immediate assistance in case of baggage or document theft. We support you through the essential procedures and communications for filing a report.

Full coverage

No security deposit is held because you are covered for accidental damage throughout your stay at MiTuCasa properties.

Luggage storage

Free service for 5 days at facilities affiliated with MiTuCasa. You can leave your luggage safely even if you are staying somewhere else.

€250 deductible if you incur medical expenses due to an accident or sudden illness

Protection from unexpected events during your stay with MiTuCasa Insurance

Manager's Responsibility

If during your stay you find that:

Property does not match the description

If the property does not match, in whole or in large part, what is stated on the website, you will be fully refunded.

Issue not resolved promptly

If a significant problem occurs that the Manager cannot resolve quickly (within 48 hours), the remaining days will be refunded.

Early departure due to a sudden reason

If you are forced to leave the property before checkout for any reason, the remaining days will be refunded.

Refund always guaranteed

Insurance at the Best Prices

Transparent pricing with no surprises, valid for the entire duration of your stay. Choose the plan best suited to the number of guests and the length of the stay. If for any reason you cannot stay, we refund you at no charge.

Single person
€80 / per person
  • Stay up to 10 days
Two to three people
€50 / per person
  • Stay up to 15 days
Over four people
€39 / per person
  • Stay of unlimited duration

Combine MiTuCasa Insurance with MiTuCasa Tourist

Travel with peace of mind with always-active coverage for all your trips anywhere in the world.

  • Medical expenses and healthcare
  • 24/7 support
  • Full protection for your trip
A dedicated plan for frequent travelers

The policy designed to accompany you on every trip

MiTuCasa Tourist is the ideal travel insurance for those who travel frequently, with 24/7 active assistance, accident coverage and reimbursement of medical expenses wherever you are.

It also includes civil liability, an essential protection that shields you and your family from unexpected expenses in case of an accident during your trip. In many countries it is also required when staying at hotel or non-hotel accommodation facilities.

Enormous value in 3 simple points

Dedicated 24/7 phone assistance for MiTuCasa Insurance policyholders

In case of need, we offer you dedicated phone assistance

Trip cancellation refund with MiTuCasa Tourist
Trip cancellation refund

Reimbursement of any additional costs incurred to purchase new plane, train or bus tickets in case of cancellation.

Medical expense reimbursement up to 250,000 euros with travel insurance
Medical expense reimbursement

In case of illness or injury during the trip, urgent and non-deferrable medical expenses incurred at the place of the incident are covered up to €250,000.

Travel civil liability up to 1 million euros with MiTuCasa Tourist
Civil Liability

We cover damage unintentionally caused to third parties during a trip up to a maximum of €1,000,000.

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Choose where to go

Select your destination and travel covered with MiTuCasa Tourist, valid worldwide

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Plan your trip

Stay worry-free with active coverage and 24/7 assistance during every trip

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Book your trip

With full peace of mind knowing that in case of cancellation any additional costs are fully reimbursed

Frequently asked questions

MiTuCasa Insurance protects you from unexpected events related to your stay and travel, offering assistance, reimbursements and protections designed specifically for MiTuCasa properties. It includes coverage for cancellations, accidental damage, baggage theft, medical expenses and civil liability, ensuring peace of mind throughout your stay in Rome.
MiTuCasa Insurance does not necessarily replace other policies, but complements them with coverage specific to MiTuCasa Vacation Houses, including practical services and exclusive benefits for guests such as free luggage storage, dedicated 24/7 assistance and full refund of the booking in case of cancellation within 24 hours.
With MiTuCasa Insurance coverage in place, any cancellation penalties charged by the platform are advanced and subsequently reimbursed according to the policy terms, within the established timeframes. In case of cancellation within 24 hours, you are entitled to the full amount paid for the booking, plus any security deposit.
MiTuCasa Tourist is coverage designed for frequent travelers, valid worldwide. It can be activated on its own or together with MiTuCasa Insurance for even more comprehensive protection. It includes medical expenses up to €250,000, civil liability up to €1,000,000, trip cancellation reimbursement and 24/7 assistance.
The cost depends on the length of stay, the number of insured persons and the type of coverage chosen. For stays up to 10 days: €80 per person. From 2 to 3 people up to 15 days: €50 per person. Over 4 people with no duration limit: €35 per person. All terms are clear and transparent before activation.
Simply contact the assistance service indicated in your policy. Support is active 24 hours a day and will guide you step by step through managing the emergency, providing dedicated phone assistance, support for theft reports, coordination for urgent medical expenses and handling of any incident during your stay.
You can activate coverage directly on this page of the website or request it from the Manager of the vacation home where you have booked before check-in. Activation is immediate and you will receive confirmation by email with all policy details and assistance contacts.

Travel with peace of mind and confidence

Decorative travel safety icon

This type of insurance is designed to provide complete protection against any inconveniences or unexpected situations that may arise during the travel period.