Cookie Information

This Cookie Policy explains how MiTuCasa ("we", "our") uses cookies and similar technologies on the mitucasa.com website (the "Site"). We invite you to read this policy carefully to understand which cookies we use, the purposes of their use, and how you can manage your preferences.

What are cookies?

Cookies are small text files that are stored on your device (computer, tablet, smartphone) when you visit a website. Cookies allow the site to recognize your device and store some information about your preferences or past actions.

Types of cookies used

Our Site uses several types of cookies, classified by function and origin:

Type Description Duration Consent
Technical Cookies Essential for the Site to function. They enable navigation and use of basic features (e.g., access to reserved areas, booking cart management). Session or short period Not required
Analytical Cookies Collect aggregate information on how visitors use the Site (pages visited, time spent, errors). They help us improve the Site's performance. 12-24 months Required
Profiling Cookies Create profiles about users to send advertising messages aligned with preferences expressed during browsing. 12-24 months Required
Third-Party Cookies Installed by domains external to our Site (e.g., Google Analytics, Facebook Pixel, Stripe). Subject to the respective providers' policies. Variable Required

Specific cookies used by MiTuCasa

These cookies are strictly necessary to provide the services you request:

  • PHPSESSID - Maintains the user session during browsing (duration: session)
  • cookie_consent - Stores your cookie preferences (duration: 12 months)
  • csrf_token - Protects the Site from cyberattacks (duration: session)
  • booking_data - Temporarily stores booking data (duration: 24 hours)

Google Analytics - We use Google Analytics to analyze Site usage:

  • _ga - Distinguishes users (duration: 24 months)
  • _gid - Distinguishes users (duration: 24 hours)
  • _gat - Limits the request rate (duration: 1 minute)

The data collected is aggregated and anonymous. You can disable Google Analytics by installing the dedicated browser add-on.

Facebook Pixel - Tracks conversions and optimizes advertising campaigns on Facebook:

  • _fbp - Tracks visits and actions on the Site (duration: 3 months)
  • fr - Provides personalized advertising (duration: 3 months)

Google Ads - Tracks conversions from Google advertising campaigns:

  • _gcl_au - Stores and tracks conversions (duration: 3 months)

Stripe - Online payment processor (headquarters: United States):

  • __stripe_mid - Prevents payment fraud (duration: 12 months)
  • __stripe_sid - Manages the payment session (duration: 30 minutes)

Stripe cookies are necessary to securely process payments. See Stripe's Privacy Policy.

Legal basis for processing

The processing of personal data through cookies is based on the following legal grounds:

  • Technical Cookies: Necessary for the performance of a contract (Art. 6(1)(b) GDPR)
  • Analytical and Marketing Cookies: Explicit consent of the user (Art. 6(1)(a) GDPR)
  • Third-Party Cookies: Explicit consent and legitimate interest of the Data Controller (Art. 6(1)(f) GDPR)

How we manage your consent

On your first visit to the Site, an information banner is displayed that allows you to:

Accept all cookies

Consent to the use of all cookies (technical, analytical, marketing)

Customize preferences

Choose which cookie categories to enable or disable

Reject non-essential cookies

Consent only to strictly necessary technical cookies

How to manage cookies through your browser

In addition to our Site settings, you can manage cookies directly from your browser settings. Below are guides for the most common browsers:

Browser Cookie management guide
Google Chrome Chrome instructions
Mozilla Firefox Firefox instructions
Safari (macOS) Safari instructions
Microsoft Edge Edge instructions
Safari (iOS) Safari iOS instructions
Chrome (Android) Chrome Android instructions

Data transfers outside the EU

Some third-party cookies (e.g., Google Analytics, Facebook Pixel, Stripe) may involve the transfer of personal data to countries outside the EU, in particular to the United States.

These transfers are carried out in compliance with the GDPR through:

  • Standard contractual clauses approved by the European Commission
  • Adequacy decisions by the European Commission
  • Privacy Shield certifications (where applicable)

You can find more information by consulting the privacy policies of the individual providers.

Retention period

Cookies are retained for different periods depending on their type:

Session cookies

Automatically deleted when the browser is closed.

Persistent cookies

Remain on the device for the period indicated in the table above or until manually deleted.

Your rights

In accordance with the GDPR (EU Regulation 2016/679), you have the following rights regarding your personal data collected through cookies:

Right Description
Access (Art. 15) You may request confirmation that your data is being processed and obtain a copy of it
Rectification (Art. 16) You may request the correction of inaccurate or incomplete personal data
Erasure (Art. 17) You may request the deletion of your data under certain circumstances
Restriction (Art. 18) You may request the restriction of processing in specific cases
Portability (Art. 20) You may request to receive your data in a structured, machine-readable format
Objection (Art. 21) You may object to the processing of your data on legitimate grounds
Withdrawal of consent (Art. 7) You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal

Data Controller

The Data Controller is:

MiTuCasa

Registered office: Via Castel d'Aiano, 00127 Rome

Email: [email protected]

Phone: 06 9763 7880

How to exercise your rights

To exercise the rights provided under the GDPR, or for any request related to cookies and privacy, you can contact us through:

Mail

Via Castel d'Aiano, 00127 Rome - MiTuCasa

Right to lodge a complaint

If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with the competent supervisory authority:

Garante per la Protezione dei Dati Personali (Italian Data Protection Authority)

Piazza Venezia n. 11, 00187 - Rome

Tel: (+39) 06.696771

Fax: (+39) 06.69677.3785

Email: [email protected]

PEC: [email protected]

Website: www.garanteprivacy.it

Changes to the Cookie Policy

MiTuCasa reserves the right to modify or update this Cookie Policy at any time to comply with new regulations, improve the services offered, or for other legitimate reasons.

Changes take effect immediately upon publication on the Site. We invite you to check this page regularly to stay informed.

In the event of substantial changes that require new consent, the cookie banner will be displayed again on your first visit after the change.

External links

Our Site may contain links to third-party websites. This Cookie Policy applies exclusively to the MiTuCasa Site. We are not responsible for the privacy practices or cookies used by external sites. We recommend reading their respective cookie policies and privacy policies before providing personal data.

Contact us

For any questions or clarifications regarding this Cookie Policy, please do not hesitate to contact us:

Email: [email protected]

Phone: 06 9763 7880

Hours: Mon-Thu 9:00 AM - 6:00 PM

Office: Via Castel d'Aiano, 00127 Rome