Property Rules

Last Updated: March 2026 - MiTuCasa

Translated version. This page is a courtesy translation for informational purposes only. In case of any discrepancy, the original Italian version shall prevail.

These Property Rules for the MiTuCasa property located at Via Castel d'Aiano, 00127 Rome, govern the rights and obligations regarding the use of shared areas, the limits on the use of areas assigned for exclusive use in relation to the regulation of shared areas, and the protection of the property's standards of decorum. For a pleasant and safe stay, it is essential to be familiar with the internal house rules. For any further information, please contact the Manager at the contact details provided in the booking confirmation email. Compliance with these rules ensures comfort for you and for other guests, and protects both the building's common areas and the surrounding neighborhood.

1. Accommodation capacity and spaces

The accommodation consists of a bedroom with a double bed and a living room with a double sofa bed with an attached fully equipped kitchen.

Guest configuration	Capacity	Notes
Ideal (optimal comfort)	1-2 people or 1 couple	Most comfortable experience recommended
Maximum for overnight stay	2 adults (double bed) + 2 teens (sofa bed) + 1 child under 5 years (cot) + 1 small pet	Maximum capacity for overnight stays
Maximum for temporary visits	6 people total (including booked guests)	Daytime visits only, no overnight stays

Important: The number of guests declared at the time of booking must exactly match the number of people staying overnight. Undeclared extra guests will result in penalties and possible removal from the property without a refund.

2. Check-in and check-out: times and procedures

Check-in times

Standard: from 4:00 PM

For special requirements, please contact the Manager in advance to check availability and any additional costs

Check-out times

Standard: by 12:00 PM on the day of departure

Late check-out: on request (subject to apartment availability)

The accommodation must be vacated by the agreed time to allow for cleaning and the arrival of subsequent guests

For details on arrangements and any changes to check-in/check-out times, please refer to the Booking Conditions and the confirmation email received from the Manager.

3. Mandatory identity documents

At check-in, each guest is required by law to present a valid identity document for registration on the Alloggiati portal of the Questura (Police Headquarters), in accordance with current Public Safety regulations.

Legal obligation: Failure to comply constitutes a violation of the provisions of the Italian Penal Code (Arts. 109-110 TULPS). Without a valid document, check-in and stay at the property are not possible. The data collected is processed in accordance with current privacy regulations under EU Regulation GDPR 679/2016.

Accepted documents: national identity card (only for European citizens), passport.

4. Municipal tourist tax

A mandatory municipal tourist tax of €6 per person per night applies, up to a maximum of 10 consecutive nights. Children under 10 years of age are exempt.

Payment method	When to pay	Notes
Direct booking via MiTuCasa.com	With the online accommodation payment	Amount already included in the total
Third-party platform booking	At check-in (cash or card)	Booking, Airbnb: tax excluded from platform price

We recommend checking before booking whether the tax is included or to be paid separately. A valid fiscal receipt is always issued.

5. Access keys and responsibility

At check-in, the following access items are provided:

Apartment keys: for the main entrance
Entrance gate key: for access to the building courtyard
Side gate key (elevator side): for access to the stairwell
Parking remote control: for opening the automatic gate (if using the parking space)

Loss penalties:

Lost keys: €300 (replacement of all locks for security reasons)
Lost remote control: €100 (system reprogramming and new device)

Duplicating the keys provided for use during the stay is strictly prohibited. Any loss will result in the full penalty charge to ensure the security of the property and future guests.

6. Available accessories and amenities

The property provides the following standard amenities included in the price:

✓ Included in the stay

Bed linen (sheets, pillowcases, blankets)
Bath towels (face and body towels)
Fully equipped kitchen (crockery, pots, appliances)
Basic cleaning kit (detergents, sponges, bin bags)
Hand sanitizer and soap

✗ Not included (bring your own)

Food and beverages
Personal hygiene products (shampoo, shower gel, toothpaste, toothbrush)
Additional towels beyond those provided
Bathrobe and slippers
Extra linen change during the stay

Important note: We do not provide linen changes during short stays. The amenities provided are sized for standard use throughout the booked period.

Additional kits available on request (at extra cost):

3-towel kit: €10
Bathrobe and slippers kit: €20
Sheets and pillowcases kit: €35
Toothpaste and toothbrush kit: €5
1 shampoo and 1 shower gel 100ml kit: €5

Request kits from the Manager before check-in or during your stay.

7. Cleaning: included and additional services

Included final cleaning

At least 24 hours elapse between one guest's departure and the next arrival to allow for a full sanitation of the entire property:

Surface and floor sanitization
Bathroom and kitchen cleaning
Bed and bath linen change
Crockery and utensil sanitization
Ventilation of all rooms

Extra services at additional cost

Not included in the price, to be requested separately:

Linen change during the stay
Mid-stay extra cleaning
Additional cleaning for excessive mess
Post-party/event sanitization

Rates based on requirements, to be agreed with the Manager

Final cleaning cost: Standard cleaning fees (unless otherwise agreed with third-party platforms) amount to 40% of the accommodation charge due and are always included in the total price displayed.

8. Free internet and Wi-Fi

The property is equipped with a free Wi-Fi network for internet access, available to guests throughout their stay. Access credentials (network name and password) are provided by the Manager at check-in or via the confirmation email.

Limitation of liability: We are not responsible for any disruptions caused by total or partial failure of electricity, water or internet connectivity beyond our control (network faults, blackouts, extraordinary maintenance by service providers). In the event of any issues, please contact the Manager immediately for assistance.

9. Use of shared facilities and common areas

Use of the elevator is permitted only to persons authorized by the property; guests must always request access if needed. When using the elevator or goods lift, guests must follow the instructions posted inside the cabin or as communicated by the Manager.

Specific restrictions:

Children must not use the elevator unaccompanied by an adult
No more than two people at a time
No more than one person with bulky luggage at a time

Important: Any damage resulting from failure to comply with these rules will be repaired at the guest's expense if their responsibility is established.

If you use the courtyard parking space, you must comply with the following rules:

Always close: doors and access gates after passing through
Turn off shared lights: after use
No car washing: washing vehicles in the courtyard is not permitted
No stopping in shared transit areas: do not park vehicles in shared passage areas
Park tidily: do not position vehicles in a way that obstructs others
Respect the property: do not damage paving or walls
Keep noise down: no disturbing noise (horn honking, loud music, prolonged idling engine)

The Manager requires guests to sort waste into the designated household bins inside the apartment and to dispose of it in the appropriate communal bins on the scheduled collection days, before pick-up by the municipal waste service.

Collection categories:

Paper and cardboard (days: check the posted calendar)
Plastic and metals (days: check the posted calendar)
Glass (days: check the posted calendar)
Organic waste (days: check the posted calendar)
Residual non-recyclable waste

Please refer to the detailed regulations posted in the building's under-stair area and to the AMA collection calendar.

Penalty: If waste sorting is not carried out correctly, the guest may incur a building fine of €20 per unsorted 40-liter bag, charged directly by the building administrator.

The courtyard/garden leading to the building entrance stairs is reserved exclusively for transit. Stopping, leaving objects, hanging laundry or using the space for any other purpose is not permitted. This is to ensure free passage for all residents and the safety of escape routes in the event of an emergency.

10. Obligations for proper use of the property

Throughout all areas of the property, the following rules must be observed:

Proper use of bathroom facilities

Do not flush sanitary pads, cotton buds, wet wipes or any other objects that may cause blockages down the toilet. Always use the designated bins. Any damage resulting from non-compliance will be repaired at the guest's expense if their responsibility is established.

Energy saving - lights

Turn off lights whenever you leave a room inside the apartment. Turn off exterior lights (balcony, terrace, courtyard-side entrance) whenever they are not in use. Help protect the environment and reduce energy consumption.

Responsible hot water use

Do not leave taps running when not in use. The property uses a hot water system powered by photovoltaic panels: excessive use may prevent hot water availability for several hours. Short showers (5-10 minutes) ensure availability for all guests.

Proper use of air conditioning

Do not leave the air conditioning running when you are away or during nighttime hours. The area is well ventilated: leaving doors open provides sufficient airflow. Heating systems are preset with independent controls: for special requirements, please ask the Manager.

Energy consumption: the stay includes up to 6 kWh of energy consumption per day for the entire accommodation.

If the daily threshold of 6 kWh is exceeded, an additional charge of €2 for each additional kWh consumed will apply.

Energy consumption is measured through an energy monitoring system installed in the property.

Storage of personal belongings: Using the under-stair area or any common part of the building (except reserved spaces such as the parking area) to store bicycles, strollers, scooters or any other items is not permitted. Please use only the spaces within your booked apartment.

11. Prohibited conduct: rules for decorum and cohabitation

Every guest is required to strictly observe the following prohibitions:

It is prohibited, in the interest of decorum and public decency, to appear in any outdoor area (balcony, terrace, courtyard) without clothing, displaying nudity either fully or partially. This rule exists out of respect for other residents, the neighborhood and public decency standards.

The property is exclusively reserved for booked guests occupying the apartment. Access by unauthorized persons is strictly prohibited. Daytime visits are permitted within the maximum capacity limit (6 people total), but overnight stays by persons not declared at the time of booking are not allowed.

Smoking is strictly prohibited in all indoor areas of the apartment. Smoking is permitted exclusively in the outdoor space (front balcony). This rule protects the health of future guests and keeps the apartment free from persistent odors.

Penalty: Violation of the no-smoking rule incurs an administrative fine of €50, plus any additional extraordinary sanitization costs if required (fabric deodorization, deep cleaning).

Duplicating the keys provided for use during the stay is strictly prohibited. Keys must be returned to the Manager at check-out. Any unauthorized duplication constitutes a breach of the booking agreement and will result in penalties for security reasons.

In accordance with the building's internal regulations and the Municipal Police ordinances, guests are required to observe silence between 12:00 AM and 6:00 AM. Generating any noise that may disturb the rest of other residents and neighbors is prohibited (loud music, shouting, noisy parties, moving furniture).

Penalty: Violations may result in a fine of up to €150 depending on the severity of the offense and any complaints received from residents. Repeated violations may result in immediate removal from the property without a refund.

Only small to medium-sized pets (up to approximately 15 kg) that do not belong to the "potentially dangerous breeds" category as defined by the Ministry of Health Ordinance are permitted at the property.

Pre-booking requirement: Prior authorization from the Manager is always required. At this property, pet admission must be confirmed before booking, as they are not always allowed. If pets are permitted, the following detailed information about the pet must be provided before booking:

Species (dog, cat, other)
Breed and size
Weight
Age
Temperament (calm, lively, sociable)
Any behavioral or health issues

Rules during the stay:

Pets must never be left unattended in the apartment
Pets must not cause disturbing noise (continuous barking, nighttime whimpering)
Pets must be kept clean and must not climb on beds or sofas
Any damage caused by the pet will be charged in full
An additional final deep cleaning is required (extra cost if requested)

Penalty for false declarations: If the information provided is inaccurate or if the pet was not declared at the time of booking, the guest will be refused entry to the property and the booking will be cancelled immediately with no refund.

12. Reference to applicable law

For any matters not expressly covered by these Rules, reference is made to the provisions of the:

Italian Civil Code and its implementing regulations
Public Safety regulations (TULPS - Consolidated Law on Public Safety)
Building and construction regulations and municipal planning rules
Building's internal condominium regulations of the building in which the property is located
Municipal ordinances of the City of Rome regarding decorum, noise and waste collection

Security checks and access to the Property

In this Property, safety comes first. For this reason, an advanced facial recognition system is in place to verify the correspondence between the identification documents submitted by guests and the persons accessing the accommodation.

Access is permitted exclusively to duly registered guests. If additional persons are to be added beyond those communicated at the time of booking, it is mandatory to inform the Manager in advance, provide the relevant identification documents, and complete the facial recognition procedure. In the absence of these requirements, access is not authorized.

The Property applies these rules without exception. In the event of a violation, the Manager reserves the right to deny access or to arrange the immediate removal of the guests, even if the stay has not yet ended, without any right to a refund.

It is also specified that any agreements, conditions, or communications made through third-party booking platforms do not replace, modify, or prevail over the internal rules of the Property. These rules have absolute priority and must be read, understood, and respected by all guests.

Safety is non-negotiable. Thank you for your cooperation.

Compliance with the house rules

Respecting these rules ensures a pleasant stay for you and for other guests, and protects both the property and the relationship with the surrounding neighborhood.

Important: Serious or repeated violations of these rules may result in immediate removal from the property with no right to a refund, in addition to any applicable administrative penalties and a potential claim for damages. For any questions or clarification regarding the rules, please contact the Manager at the contact details provided in the booking confirmation email.

✈️ Book 20 days and save €1,200